Privacy, Data Protection & Your Rights

Cyforce Security Ltd processes personal information in CSLOP for identity and eligibility checks, account administration, estate membership, security operations, attendance, communications, payments, complaints, incident response and legal/accountability requirements.

Information we may process

Depending on your role and service: names, contact details, address, state, photographs, identity numbers and documents, estate or employer affiliation, attendance and access records, communications, payment records, complaint evidence, device/session and audit information.

How information is used and protected

Information is used only for relevant operational, contractual, safety, administrative and legal purposes. Access is restricted by role and estate/operational scope. We apply access controls and audit logging. Do not submit passwords, payment card PINs or unrelated sensitive information. Public QR verification must not expose identity documents or confidential records.

Sharing

Information may be shared with authorised Cyforce personnel, designated estate/client administrators, service providers acting for the system, or competent authorities where necessary for service delivery, safety, fraud prevention or legal obligations.

Retention

Records are retained only for as long as reasonably required for the stated purposes, contractual administration, security, audit, dispute handling and applicable legal obligations. Some records cannot be erased immediately where a lawful retention or investigation requirement applies.

Your data rights

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or erasure of personal data where applicable.
• Request restriction or object to certain processing where applicable.
• Withdraw consent where processing is based on consent; this does not affect processing already lawfully carried out.
• Raise a privacy concern or request an explanation of how your data is used.

How to make a data request

Submit a request through Feedback & Complaints, select Privacy/Data Protection, identify the account or record concerned and explain whether you seek access, correction, deletion or restriction. We may need to verify your identity before acting. Requests are assessed under applicable data-protection law, and deletion may be limited where records must be retained for security, financial, contractual or legal reasons.

Children and third-party information

Do not submit another person’s identity information unless you are authorised to do so. A parent, guardian or other lawful representative may make a request where legally permitted.

Contact

Cyforce Security Ltd · Hotline: 08069624367 · Website: cyforcesecurity.com.

This notice is operational guidance and should be reviewed by Cyforce management and its data-protection/legal adviser before being treated as the organisation’s final legal privacy notice.