CSLOP Help Centre & FAQs

Guidance for Cyforce Security clients, personnel and estate members.

Accounts and access

How do I sign in?

Use the account credentials issued or approved by Cyforce Security. If access fails, use Feedback & Complaints or contact the Control Room.

Why can I not see a module?

Menus depend on your assigned role, permissions, estate membership and operational scope. Ask an authorised administrator to review your access.

How do I correct my details?

Use your profile page where available or submit a profile correction request through the portal.

Attendance and security

What if attendance is offline?

Keep the approved manual record until CSLOP confirms synchronisation. A paper tick does not itself create digital attendance.

How do I report an emergency?

Call 112 or Cyforce Security on 08069624367. Do not wait for a portal or email response.

Payments and dues

See the Payments & Dues Help page for payment confirmation, receipts, refunds and dispute guidance.

Privacy

See the Privacy & Data Protection page for your rights and how to make a data request.

Contact support / submit feedback